Returns/Exchanges

Return unused Doc's Proplugs in original packaging for full product refund within 30 days. We do not accept returns/exchanges on Fitting Sets. If over 30 days after purchase or if product is not in original packaging, a 25% restocking fee will apply.

Return to:
Docs Proplugs/ Returns
509B Swift Street
Santa Cruz, CA 95060

We recommend you use a traceable/insured shipping method, as we are not responsible for lost shipments returned to us.

Please be sure to include a copy of your order. If you dont have a copy, please include your name, address, phone, email, and order # with your return. Refund will be paid in original form of payment. For inquiries regarding your return, please email [email protected]

Exchanges: Place a new order and follow steps above to return the product.

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